LIMITED WARRANTY

Our express warranties are provided by BOLLE BRANDS FRANCE SAS.

We warrant to the original purchaser that, for two years fr.om the date of purchase from an authorised Serengeti dealer, we will repair or replace, at our discretion, any Serengeti product, or part thereof, that breaks due to a defect in materials or workmanship.  Exclusions: This warranty does not apply to products which have been lost, altered, broken or damaged by misuse or failure to follow instructions provided with the product. We do not warrant against normal wear, including lens scratching or accidental frame breakage.  Alteration, misuse, abuse, or installation of non-genuine lenses will void this warranty.

 

HOW TO CLAIM AGAINST THIS WARRANTY

For this warranty to apply:

1.  you must make your claim within two years from the date of purchase,
2.  you must be the original purchaser,
3.  your purchase must have been made from an authorized Serengeti dealer, and
4.  you must provide proof of purchase.

To make your claim, please contact us or the store where you purchased your product, to have your product assessed.  You must provide your full name, telephone number and email address, along with a brief description of the problem.  If we determine that your product is defective, then depending on the defect identified, we will repair or replace your product or the corresponding defective part free of charge. 

You are responsible for all costs associated with making your claim under this warranty, including postage costs (if applicable).  If we repair or replace your product (or part thereof) under this warranty, we will reimburse your postage costs.

The benefits of this warranty are in addition to any rights and remedies imposed by legislation that cannot be excluded.  Nothing in this warranty is to be interpreted as excluding, restricting or modifying any applicable legislation.
If you purchased your Serengeti® sunglasses in Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

 

CARE AND USE

Please take care of your Serengeti sunglasses.  On those rare occasions when you aren't wearing them, store them in their case.  Warning:  Serengeti lenses are scratch resistant, not scratch proof.  To clean the lenses, blow loose particles off the lenses, then clean with an optical lens cloth. A mild liquid soap, without abrasive particles, may be used for cleaning the frames and lenses. Never use paper products to clean lenses. Since salt is highly abrasive, rinse lenses with fresh water if you have been in or near saltwater. Do not place lenses face down on any surface. Never put your sunglasses loose in a pocket or purse where objects may damage lenses. Do not leave your sunglasses where conditions are intensely hot or cold (for example, on the dashboard of your car). Use only original parts. Replace if broken.

 

RESTRICTIONS OF USE

This product is not suitable for driving in twilight or at night, not for use as eye protection against mechanical impact hazards, not for direct observation of the sun, and not for protection against artificial light sources e.g. solaria. Lenses meet Conn SGST40 and FDA impact requirements but are NOT SHATTERPROOF. All Serengeti products (with lenses of nominal plano power) comply with European Regulation (EU) 2016/425, with standard EN ISO 12312-1:2013/A1:2015 (sunglasses for general use) and standard AS/NZS 1067.1: 2016The EU Declaration of Conformity can be accessed at https://www.serengeti-eyewear.com/en/compliance

 

CONTACT US

BOLLE BRANDS FRANCE SAS
Address: 34 rue de la soie 69100 Villeurbanne- France -
Telephone: 0800 800 811 
Email: advexport@bollebrands.com

 

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